Emergency Alert
Our emergency alert system makes it incredibly easy and convenient to reach customers with important time sensitive messages
Emergency Alerting
Real Time Alerts
Crisis situations happen fast, and real-time SMS alerts are an instant delivery channel to keep all stakeholders on the same page with live updates. Deliver a single emergency notification to thousands of people in seconds.
Two-Way Texting
In emergency situations, your contacts will have questions following a text alert. We offer two-way texting channels for crisis broadcast messages, so you can deliver important information and critical instructions as people request them in real time.
Personalization When It Counts
With variable content tags like first name and last name you can craft personalized emergency messages that speak to your customer by name. In a crisis situation, sending a personal message can make a huge difference to reassure your stakeholders.
What Is Emergency Alert?
An emergency alert system is exactly what it sounds like — an instant alert to notify a list of contacts about an emergency situation. With an emergency system broadcasts are included as part of a contact’s subscription to your texting alerts.
Emergency notifications are critical to keep all your stakeholders on the same page in a crisis. When a tragedy or disaster occurs, keep your contact list “in the know” with timely and instant communication. Emergency alert texts help counter and contain misinformation from spreading and provide the useful instructions your audience needs to mitigate a crisis.
Get emergency information in the hands of the people who need it most.
How to Send an Emergency Alert?
1. Choose a Text In Keyword.
Start by assigning a text keyword to your alert emergency system. Your customers or employees can easily subscribe to your emergency updates and broadcasts by texting a keyword like “emergencies” to your designated phone number. Once the keyword is sent, that phone number is ready to start receiving emergency broadcasts.
2. Grow a list
Share your text-in keyword and phone number to start growing an opt-in list of contacts who want to remain “in the know” in an emergency. With our double opt-in architecture and hosted consent forms, you can rest assured your alert system will always be 100% carrier and CTIA compliant as more people sign up.
3. Send an Emergency Alert Message
With your text-in keyword set and contact list growing, you’re ready to send an instant emergency text whenever a crisis hits. Send updates in real-time and control the message with instant message delivery that keeps everyone on the same page.
Benefits of Sending Emergency Alerts
Control the message around a crisis and keep everyone in the know with an SMS emergency alert system
Ensure all your company stakeholders hear about a crisis from you first
If there’s an emergency situation involving your customers or employees, they should hear about it from you first! Emergency alerts ensures you can contain a crisis by being the first to deliver critical information about what has happened and what your contacts need to do.
Get real-time emergency information and updates to the contacts who need it most
Crisis situations happen fast and can change in an instant. An emergency SMS broadcast will keep your company stakeholders in the know with updates as they happen. No delay in delivery — just instant, 160 character messages to keep you in control of your crisis messaging.
Answer questions and mitigate panic
Emergency alerts aren’t a one-way broadcast of bad news. Concerned customers or employees can easily ask questions and request more information via text message, and your crisis communication team can respond directly with the most relevant information to address individual concerns and keep everyone on the same page.
Control the messaging around a crisis situation
Confusing, outside messages can make an emergency situation a lot worse. Equip your brand with the tools it needs in a crisis to control the message by sending instant alerts directly to stakeholders and delivering consistent information directly to their mobile devices. Emergency SMS is the fastest and most accessible ways to get the right information to the right people when they need it most.
Why Choose Express Text as your Emergency Alert Service?
Carrier and CTIA Compliance
You won’t have to worry about compliance issues in an emergency. With our double opt-in feature it guarantees that you have recorded explicit permission from your contacts to send emergency messages to their mobile device.
Unlimited Contacts and groups
You won’t have to cut your list of emergency subscribers short! Each of our plans include unlimited contacts and contact groups.
A Trusted Source for Emergency Alerts
Dozens of iconic brands trust our platform to deliver timely brand messages each day, and that trust doesn’t stop with marketing messages. You can send large emergency broadcasts instantly to your stakeholders when they need to hear from you most wherever they have cell service.
Zero Cost User Account
The best part? You can start building your emergency alert broadcasts at zero cost when you create a free account.
messaging to connect with their audiences.