When you have a tight deadline to meet, automation is key to make sure that everything goes according to plan. An SMS system is a good way to send short and helpful text messages to customers who may need it instantly.
Without further ado, here are the steps to creating an auto text reply using your SMS text system.
1. Pick the right SMS System
With so many choices it’s important to find the right SMS company for you that allows you to automate text messaging campaigns as follows:
- Send auto text reply to senders
- Add new opt ins automatically based on the keywords they used in their text messages
- Track and analyze all logs accurately
2. Setting up groups and mobile keywords
To track all keyword campaigns easily, make sure that you set up a group and keyword per automatic text response on your SMS texting system.
The first step is to think of a creative keyword name that fits the campaign you are thinking about automating. Second, assign the appropriate keywords to a group, and then create an auto response text.
Lastly, activate the campaign and accurately monitor and review all logs.
3. Finalizing and testing your automatic text response
After creating your auto text reply, you should test your keyword and mobile short code for a specific campaign. Once a customer sends a text to your short code, he will get an instant auto-response text. Your SMS system should automatically add this new opt-in contact to the group you created.
Automating your text messages can make marketing campaigns easier for your business. It also increases your availability to your customers as you connect with them regularly. This puts your business in a good situation in terms of building up long-term customer engagement and loyalty.
Additionally, SMS automation eliminates potential human errors like getting delayed in sending critical alerts and reminders. What automation does is improve the reliability and consistency of your SMS marketing campaigns. This is especially important for businesses whose customers are likely to purchase after reading a text promo.